Terms & Conditions

Welcome to GlimsTech. By using our website, contacting our team, requesting a service, joining a training program, or working with us on a project, you agree to the following Terms & Conditions.

About GlimsTech

GlimsTech is a software services company providing AI and automation services, custom software development, web and mobile app development, cloud and DevOps support, UI/UX design, digital solutions, training programs, and related technology consulting.

Website Use

You may use this website for lawful and informational purposes only. You must not misuse the website, copy content without permission, submit false information, attempt unauthorized access, or use the website in a way that may harm GlimsTech or other users.

Service Information

The information on this website is provided to explain our services, solutions, training programs, and capabilities. Website content does not guarantee fixed pricing, timelines, results, features, or availability. Final project details are confirmed through written proposals, quotations, invoices, or agreements.

Project Scope & Requirements

All software, design, automation, consulting, and digital service work is based on the agreed project scope. Any additional features, changes, integrations, pages, revisions, or new requirements outside the approved scope may require extra cost and additional time.

Client Responsibilities

Clients are responsible for providing accurate requirements, content, brand assets, approvals, access details, feedback, and payments on time. Delays in providing required information or approvals may affect delivery timelines.

Payments

Payment terms are shared through proposals, invoices, or written communication. Work may begin after advance payment or written approval, depending on the project. Delayed payments may pause work, delay delivery, or restrict access to completed services.

Revisions & Changes

Revisions are included only as agreed in the project scope. A revision means improving approved work, not creating a completely new concept, feature, design, or workflow. Major changes may be treated as additional work.

Delivery Timelines

GlimsTech aims to deliver projects within the agreed timeline. Timelines may change due to delayed feedback, scope changes, third-party issues, technical complexity, or payment delays.

Third-Party Tools & Services

Some projects may use third-party platforms, hosting, APIs, plugins, domains, payment gateways, cloud services, or external tools. GlimsTech is not responsible for downtime, policy changes, pricing changes, or technical issues caused by third-party providers.

Training Programs

Training program details, topics, schedules, fees, format, and availability may vary. Training is designed to improve practical skills, but it does not guarantee employment, freelance income, certification from external bodies, or specific business results.

Intellectual Property

Website content, service descriptions, designs, training materials, documents, and original materials created by GlimsTech remain the property of GlimsTech unless agreed otherwise in writing. Client project ownership follows the terms mentioned in the related proposal, invoice, or agreement.

Confidentiality

GlimsTech respects client information and project confidentiality. Both GlimsTech and the client should avoid sharing private project details, business information, credentials, or documents with unauthorized parties.

Support & Maintenance

Support and maintenance are provided only if included in the agreed service package, proposal, subscription, or support plan. New features, major updates, redesigns, and additional integrations may require separate pricing.

Refunds & Cancellations

Refunds and cancellations depend on the type of service, project stage, work completed, and agreed payment terms. Custom software, design, development, consulting, and training payments may be non-refundable once work has started or resources have been assigned, unless agreed otherwise in writing or required by applicable law.

Limitation of Liability

GlimsTech works to provide reliable and professional services. However, we are not responsible for indirect losses, loss of profit, business interruption, third-party failures, data loss caused by external systems, or issues resulting from misuse of our services.

Updates to These Terms

GlimsTech may update these Terms & Conditions when needed. The updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

For questions about these Terms & Conditions, please contact us at:

Email: info@glimstech.com

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